PRIVACY POLICY
RADIANT CONSULTING
Effective Date: November 25, 2025
1. Introduction
Radiant Consulting ("we," "us," or "our") is committed to protecting the privacy and security of the personal data we collect. This Privacy Policy describes how we collect, use, and handle the personal information provided to us by prospective clients, clients, and business partners in the course of providing our consulting services.
We want to be perfectly clear: We do not use cookies, web beacons, pixels, or any other automated tracking technologies on our website, nor do we manage client subscription preference lists.
2. Who We Are and How to Contact Us
| Detail | Information |
|---|---|
| Company Name | Radiant Consulting PLC |
| Address | Ethiopia, Addis Ababa, Yeka Sub-city, Woreda 12, House No. 474 |
| comm.@radiantconsulting.et | |
| Phone Numbers | +251-911899542 or +251-911363569 |
3. The Personal Data We Collect
We only collect personal information that is directly provided to us by you or your representatives when you engage us for consulting services, contact us with an inquiry, or establish a business relationship with us.
The types of personal data we collect fall into the following categories:
| Category of Data | Examples of Data Collected | Source of Data |
|---|---|---|
| Identity Data | Name, job title, company name, and official capacity. | Collected directly from you via email, phone, or in-person meetings. |
| Contact Data | Business address, email address, and telephone numbers. | Collected directly from you via the contact information provided on our website or through business correspondence. |
| Inquiry & Client Data | Information related to your consulting needs, project scope, business details, and other information necessary for us to provide our services. | Provided directly by you during initial consultation, project discovery, and contract negotiation. |
| Financial & Transaction Data | Bank account details, billing address, invoice history, and payment information for processing fees and payments. | Provided directly by you or your accounting department for the purpose of fulfilling a contract. |
4. How We Collect Data
We collect data through direct interactions only:
- Direct Contact: When you contact us by phone or email to inquire about our services.
- Engagement: When you enter into a service contract with us.
- Correspondence: Through written, oral, or electronic communications during a consulting project.
5. Data We DO NOT Collect
Radiant Consulting does not collect any data using automated means. This means we specifically do not collect or use:
- IP addresses, browser types, or operating systems.
- Cookies, web beacons, tracking pixels, or similar technologies to monitor website usage.
- Usage or technical data related to your interaction with our website.
6. How and Why We Use Your Data (Legal Basis)
We use your personal data based on the following legal grounds:
| Purpose for Processing | Legal Basis for Processing |
|---|---|
| To fulfill a Contract | To perform the consulting services detailed in a contract you have entered into with us, and to manage billing and payments. |
| To respond to inquiries | To take steps at your request prior to entering into a contract, such as preparing a proposal or answering initial questions. |
| For Legal Obligation | To comply with legal or regulatory obligations, such as tax, accounting, and record-keeping requirements. |
| For Legitimate Interests | To manage our business effectively, including verifying your identity, conducting administrative tasks, and ensuring our services are delivered efficiently. |
7. Disclosure of Your Personal Data
We will only disclose your personal data to third parties under the following limited circumstances:
- Professional Advisors: We may share your data with our professional advisors, such as lawyers, accountants, or auditors, where necessary to receive professional services or to meet legal and contractual requirements.
- Payment Processors: Where necessary to facilitate billing and payment for our services.
- Lawful Requirement: If we are legally required to do so by any government or regulatory body, or under a court order.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
8. Data Security and Retention
Data Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
Data Retention: We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. Generally, we retain client engagement data for the duration of the contract plus a period required by local business laws (e.g., tax regulations).
9. Your Legal Rights
Depending on the jurisdiction, you may have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of the personal data that we hold about you if it is inaccurate or incomplete.
- Erasure: Request the deletion or removal of personal data where there is no good reason for us to continue processing it.
- Object: Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party).
To exercise any of these rights, please contact us using the contact details provided in Section 2.
10. Changes to This Privacy Policy
We may update this policy from time to time. The current version will always be available upon request. We encourage you to review it periodically.